Legal
Terms of Use
Nothing we publish is investment advice. Our indicators and tools are for information and education. Trading carries a high risk of loss and you can lose all of your capital. See section 9 and the risk disclaimer.
1. Who these terms are between
These Terms of Use (“Terms”) apply to this website and to the Smart Trading Suite membership (together, the “Service”), operated by XBT ALGO (“we”, “us”). By using the Service you agree to these Terms. If you do not agree, do not use the Service.
2. What the Service is
The Service gives information about our technical indicators for TradingView and, once the membership opens, sells access to them. The membership includes access to our invite-only indicators on TradingView and, as they are released, web versions of our trading tools.
The Service does not execute trades, hold funds, connect to your broker or manage money on your behalf.
3. Accounts
When the membership opens you will need an account on xbtalgo.com. You must be at least 18, give accurate details, keep your password to yourself and use the account only for yourself. You are responsible for what happens under your account. Tell us at once if you think someone else has used it.
4. Membership, billing and cancellation
- Plans. The membership is sold as a monthly or a yearly plan. The price, including any taxes we must charge, is shown before you pay.
- No free trial. Access starts with your first paid period.
- Automatic renewal. A plan renews automatically for the same period until you cancel, at the price that applies on the renewal date. Before a yearly plan renews, we email you a reminder with the date and the price. Where the law of your country gives you more renewal or cancellation rights, those apply.
- Cancelling. You can cancel at any time from your account or by writing to support@xbtalgo.com. Cancelling stops future renewals; you keep access until the end of the period you have paid for.
- Price changes. If we change the price, we email you at least 30 days before your next renewal. The new price applies only from that renewal, so you can cancel before then if you do not want it.
- Payments are handled by our payment provider. We do not receive or store your full card details.
5. 14-day money-back guarantee
If you are not happy with a new membership, write to support@xbtalgo.com within 14 days of your first payment and we will refund that payment in full. You do not have to give a reason.
When we refund, your access ends. We send the refund within 14 days of your request, to the payment method you used. The guarantee does not reduce any right to withdraw or to a refund that you have under the consumer law of your country.
6. Indicator access
Some of our indicators are free public scripts on TradingView: anyone with a TradingView account can use them under TradingView's terms, with no membership and no access from us. Sections 9 to 11 apply to them as well. The other indicators are invite-only scripts on TradingView, and access to them works like this:
- You give us your exact TradingView username, and we add access for that username after your payment. We aim to do this promptly, but it may not be instant.
- If the username is wrong or belongs to someone else, we cannot add access; contact us to correct it. We never ask for your TradingView password.
- You need your own TradingView account, subject to TradingView's terms. Some features may need a paid TradingView plan. TradingView is an independent company; we do not control its service, prices or rules.
- Access is removed when your membership ends, is refunded or charged back, or when these Terms are broken. Access is a licence tied to an active membership, not a purchase of the scripts.
- You may not share your access, or copy, republish, resell or decompile any of our indicators, free ones included, or offer their output as your own product.
7. Web tools
Web versions of our tools will be added to the membership as they are released. We do not promise dates, and features may change. Market data, calendar entries and news shown in them come from third parties and may be delayed, incomplete or wrong.
8. Acceptable use
Do not misuse the Service: do not try to get around payment or access checks, overload or attack our systems, scrape or resell the Service, or use it to break any law. You are responsible for following the laws and financial rules of your own country.
9. Not investment advice
The Service is for general information and education only. Nothing in it, including indicator signals, statistics, report cards, calculators, news or educational material, is investment, financial, legal or tax advice, a recommendation, or an offer to buy or sell anything. We are not a licensed investment adviser, broker or portfolio manager, and using the Service does not create an advisory relationship.
Trading forex, CFDs, crypto-assets, derivatives and shares carries a high risk and can lose you all of your capital. Past, back-tested and hypothetical results do not show future results. Every decision is your own. See the risk disclaimer.
10. No warranty
We provide the Service with reasonable care and skill and as described on this site. Beyond that, and beyond the rights you have by law, we do not promise that it will be uninterrupted or error-free, or that data, calculations or alerts will always be accurate or on time.
11. Limitation of liability
We are not responsible for your trading decisions or for trading losses or lost profits that come from them, including when an alert is missed or late, or when data or indicator output is wrong or delayed. For any other loss, our total liability is limited to the amount you paid us for the Service in the 12 months before the event that led to the claim.
These limits do not apply to death or personal injury caused by our negligence, to damage we cause intentionally or through gross negligence, to fraud, or to any other liability that cannot legally be limited. Your mandatory consumer rights in your country of residence are not affected.
12. Changes to the Service and to these Terms
We may add, change or remove features for a valid reason, such as a legal requirement, security, a change made by TradingView or a data provider, or an improvement. If a change to your paid membership is more than minor and puts you at a disadvantage, we tell you at least 30 days in advance, or as soon as we can when the cause is outside our control. You can then cancel and get a refund for the unused part of the period you paid for. We may update these Terms in the same way; a change that affects your paid membership applies from your next renewal.
13. Ending your use
You can stop using the Service and cancel at any time. We may suspend or close your account if you seriously or repeatedly break these Terms, or if a payment is reversed. Unless the breach is serious, we warn you first and give you a chance to fix it.
14. Governing law
These Terms are governed by the law of the country where the seller named at checkout is established. The seller and its details will be shown here and at checkout before the membership opens. If you are a consumer, you keep the protection of the mandatory laws of the country where you live, and you can bring a claim in the courts or consumer dispute bodies of that country.
Language
This page is translated for convenience. If a translation and the English version differ, the English version applies.
Contact
XBT ALGO — support@xbtalgo.com